Privacy Policy

At Dolfwin Casino, we are committed to protecting your personal data and ensuring that you have a secure experience on our website and mobile app.

What Data Do We Collect?

We collect various types of information from you when you create an account with us, make deposits or withdrawals, engage in games or promotions, or contact our support team. This includes:

Your name and username, password (encrypted)
Your IP address and device information for security purposes
Browser type and version, operating system, and platform
Details about your game play, including bets placed, wins/losses, and time spent on our website

How Do We Use This Data?

We use the data we collect to:

Verify your identity and ensure compliance with anti-money laundering regulations
Process transactions, manage your account, and communicate with you regarding promotions or special offers
Analyze game play behavior to improve user experience, optimize marketing efforts, and prevent fraud
Comply with regulatory requirements, such as reporting suspicious activity

Who Has Access To Your Data?

Your data is stored on our servers and managed by authorized personnel at NewEra B.V., our parent company. We also work with third-party providers to manage certain aspects of your account or game play experience.

Do We Share Your Data With Others?

We may share aggregated, anonymized information about our users with external partners for market research purposes or in compliance with regulatory requirements. However, we will not disclose any identifiable individual data without explicit consent or when required by law enforcement agencies to prevent harm.

Security Measures

To protect your personal data and account security:

We use SSL encryption (TLS 1.2/1.3) on all communications
Our servers are protected with firewalls and monitoring tools
Regular backups are made, while sensitive information is encrypted

Your Rights And Obligations

As a Dolfwin Casino user, you have the right to access your data, correct inaccuracies, or request erasure under certain circumstances. You also agree that:

Your password should not be shared with anyone and must meet our minimum security requirements
You will notify us of any changes in your personal information

Changes To This Policy

We reserve the right to modify this Privacy Policy at any time, without prior notice. Any updates or amendments will be effective immediately upon posting.

If you have questions about our data protection practices or would like more information on how we handle your data, please contact us through email or live support within the website.

Consent

By using Dolfwin Casino and agreeing to this Privacy Policy, you confirm that you are aware of, accept, and agree with these terms.